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TrueSight Operations Management

TrueSight Operations Management

Overview

What is TrueSight Operations Management?

TrueSight Operations Management is an IT infrastructure monitoring and management application, supporting application performance management and event monitoring offering. It offers end-to-end application topology and management.

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Recent Reviews

TrueSight for a True Win

9 out of 10
April 04, 2017
As an IT service provider we use TrueSight Operations to monitor all of the IT infrastructure of our company but also of our clients from …
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TrueSight Operations

9 out of 10
March 27, 2017
In our current environment TrueSight Operations is mainly utilized and consumed by our Network Operations Center. Working in the …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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What is TrueSight Operations Management?

TrueSight Operations Management is an IT infrastructure monitoring and management application, supporting application performance management and event monitoring offering. It offers end-to-end application topology and management.

Entry-level set up fee?

  • Setup fee optional

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is TrueSight Operations Management?

BMC TrueSight Operations Management aims to provide a converged view of application and infrastructure performance across physical, virtual, and cloud environments as well as the insight IT operations needs to deliver high-quality digital services quickly and effectively enough to keep pace with business demand. This portfolio includes TrueSight Infrastructure Management, TrueSight Event Management, TrueSight Impact Management, TrueSight IT Data Analytics and TrueSight AppVisibility.

TrueSight Operations Management Features

  • Supported: Dynamic baselines use behavioral learning to surface only alerts that matter
  • Supported: Probable cause analysis uses operational analytics to correlate metrics resulting in the most likely cause of issues
  • Supported: Log analytics help improve root cause diagnosis
  • Supported: Event and impact management increases visibility
  • Supported: End-to-end application management including synthetic transaction management, passive and active end-user experience monitoring and application component deep dive
  • Supported: Application topology and service impact models help visualize and act upon changes in health
  • Supported: Vendor agnostic capabilities allow users to bring in data from any vendor
  • Supported: Built in service resolution enriches incidents and integrates with the service desk. Tight productized integration with BMC Remedy comes out of the box.

TrueSight Operations Management Screenshots

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TrueSight Operations Management Video

TrueSight Operations Management illuminates complex IT environments and analyzes diverse sets of data to solve business problems before users are affected. Powering the speed and agility of the customer-centric, digital enterprise. For IT organizations focused on managing and ...
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TrueSight Operations Management Technical Details

Deployment TypesOn-premise
Operating SystemsWindows, Linux
Mobile ApplicationApple iOS, Android
Supported CountriesAll Geographies
Supported LanguagesEnglish, Simplified Chinese, German

TrueSight Operations Management Downloadables

Frequently Asked Questions

TrueSight Operations Management is an IT infrastructure monitoring and management application, supporting application performance management and event monitoring offering. It offers end-to-end application topology and management.

Moogsoft, Splunk Enterprise, and Zabbix are common alternatives for TrueSight Operations Management.

The most common users of TrueSight Operations Management are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(17)

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
Sean O'Brien | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
As an IT service provider we use TrueSight Operations to monitor all of the IT infrastructure of our company but also of our clients from many industries. Having a single console where we can monitor and manage just about every OS from Windows, through the Unix flavors and to the more rare like IBM iSeries, many types of databases, web site transactions, mail engines and network devices and then apply multiple layers of analytics to the resulting data gives us an edge.
  • The ability to have a single URL and a consistent user interface for all types of systems keeps training costs down. When we train someone to leverage MS SQL monitoring they just learned everything they need to monitor Windows or Linux.
  • Event management is powerful in TrueSight. We had a solution from another vendor running for one customer to monitor their F5 load balancers and the resulting ticket noise was averaging over 11,000 tickets per month. Within two weeks of moving that to BMC we got the monthly average down to 400 tickets per month.
  • A single agent to manage it all. We have tools from another vendor and to manage an e-commerce server it was common to have to have 3 or 4 separate agents installed to collect everything we needed for monitoring. With TrueSight it all comes from the newly enhanced, streaming, Patrol Agent. Just add Knowledge Modules to the agent (which are remotely deployed and managed) and you can monitor just about anything from a single agent.
  • BMC has elected to not build in network monitoring which has always been a problem for us. They do have an excellent partner in Entuity for that but purchasing from a partner means separate contract talks.
  • They are merging in many old products into an every growing TrueSight tool but some tools have seen features dropped on the initial move and then we have to wait for future releases for the features to be added back in.
If you have a large or complex environment then this tool can be the perfect fit. From many types of OS, database, applications and web sites supported out of the box and powerful customization ability, TrueSight can manage the most complex. If you have a simple or small IT shop then this tool suite may be over-kill and not worth the complexity to set up.
  • The cost of the tool has been a challenge to build into our cost models and still remain competitive. To do this we have to both eliminate other tools that have duplicate features and push automation to improve the labor ratio of the IT support teams.
  • Having a does-it-all monitoring tool has allowed us to bid on new contracts without having to shop and learn for new tools.
  • BMC's constant updates of new technologies allows us to offer services to customers quickly after new technology from big data to cloud to new updates to classic system hits the streets.
We have done extensive comparisons between the products and some where quickly eliminated for lacking functionality or support for key technologies. The features that really pushed TrueSight to the top over other full suites from CA, ScienceLogic, SolarWinds, HP, Foglight and IBM was a mix of deal-breaking gaps for us in areas including support of iSeries, QoS reporting, integration options to other platforms and advanced analytics with event management.
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